A letter from Cheshire Relocation Director, Helen Pass

Posted on 21st October, 2019

Dear Clients

I wanted to let you know that from 15th November we will be moving to our new office at 60A High Street, Runcorn, WA7 1AW. The office is very modern with plenty of free parking nearby; it is less than 6 miles from our current office and just a 12-minute drive. We will be moving in with our sister company HomeSmart Lettings Ltd.

We are living in an online age where people are doing more and more on their smartphones and devices. It’s an exciting time for businesses to embrace technology and improve productivity. As a result of this, we will be streamlining the businesses and bringing them together based at the Runcorn office.  We get very little footfall at both our offices as tenants are looking online and contact is mostly by phone or email.

Our wonderful staff Barry and Lisa, will be coming over with us, so there is no need for you to worry. We will still have the same phone number and email address, and there will be no disruption to the management of the properties.

Barry Hillen will be reducing his hours to 2 days per week at his request, for him to focus on his studies in Building Surveying. Lisa has taken an opportunity in our accounts department.  We are delighted that Julie Townley joined the team on 1st October and has been working alongside Lisa. Julie lives in Helsby and is very experienced, having worked in lettings for the past 13 years. Julie will be taking over Lisa’s past role, overseeing tenancy management so you will speak to her about any maintenance issues.

You may also speak to our HomeSmart team from time to time, who some of you have already met. The full team consists of the Office Manager Carolyn Devany, our Lettings Administrators Sophie Hawthorn and Judith Worrall, our Finance Assistants Jenny Taylor and Kirsty Ap-Carreg and Lettings Negotiators Alexandra Coleman and Ben Smith.

Please feel free to drop in anytime.

Please do get in touch if you wish to discuss the move further or if you have any concerns.

Thank you for working with us over the years, and we look forward to continuing to working with you.

Yours sincerely

Helen Pass


Office Address: 60A High Street, Runcorn, Cheshire, WA7 1AW

T: 01928 246888 E: